FNB FAQ's & T's & C's
Credit Card Budget Plan Promotion
How It Works
What is the Offer?
FNB/RMB and KOODOO.co.za have partnered to provide FNB/RMB Cardholders with access to a Budget Plan Promotion at prime or prime + 2% interest. This offer is available for customers who have an FNB/RMB personal credit card but do not have a personal Fusion/Cheque account with FNB/RMB. Eligible Credit Card holders can move transactions made on KOODOO.co.za to budget if they meet the qualifying criteria.
What is the Promotional Interest Rate?
The promotional interest rate is set at prime or prime + 2%. If you meet the qualifying criteria as stipulated in the FNB Main Banked Rules available on the FNB website, you will benefit from a promotional interest rate of prime on your qualifying purchases.
Who Qualifies for the Credit Card Budget Plan Promotion?
The campaign is open to selected FNB Visa Credit Cardholders, including Aspire, Premier, Private Clients, Private Wealth, RMB Private Bank, and Signet Credit Cardholders who reside in South Africa and are over 18 years old.
Who Is Excluded from the Credit Card Budget Plan Promotion?
FNB/RMB Fusion Account, Cheque/Debit Cardholders, and Business Credit Cardholders are excluded.
Promotion Details
How Long Is This Promotion For?
The Credit Card Budget Plan Promotion is available from October 21, 2020, to June 30, 2026, and may be extended further.
What is the Minimum and Maximum Amount for the Credit Card Budget Plan Promotion?
- Minimum: R5,000
- Maximum: R30,000
Is the Offer Also Available In-Store?
This offer is only available online at KOODOO.co.za.
Queries and Issues
How Do I Escalate Queries Regarding Products Purchased?
You can use the online chat on KOODOO.co.za, email customercare@koodoo.co.za, or contact 011 445 7912.
If There Is Something Wrong with My Transaction, Who Do I Escalate to?
Please call the number on the back of your FNB or RMB Credit Card.
Where Can the Terms and Conditions for This Campaign Be Found?
Please visit the FNB website and navigate to “About FNB + Legal” to select “Promotions Terms and Conditions”.
Can I Settle My Budget Transaction Earlier? Are There Any Penalty Fees?
Yes, you can settle the budget transaction earlier by paying the settlement amount into your credit card account and notifying FNB. There are no penalty fees for early settlements.
If I Default on Payment of My Credit Card Account, Does the Promotional Campaign Still Stand?
No, if you default on your monthly credit card payment, the fixed interest rate will no longer apply, and your personalized interest rate will be in effect.
0% Interest Deal
0% interest is available to qualifying FNB/RMB customers from November 29 to December 28, 2025, on the following products:
- PS5 Consoles
What Terms Can Be Chosen for the Purchase on the Credit Card Budget Plan Promotion?
Credit Cardholders can choose between 12 or 24 months.
When Purchasing with a Credit Card, Is the Transaction on Straight or Budget Facility?
The transaction will initially be on the credit cardholder’s straight facility and then moved to Budget once approved by the bank.
Can I Transfer Funds into My Credit Card to Cater for the Purchase and Qualify for the Promotion?
Prefunded purchases (purchases made without using credit, particularly if the limit does not cover the purchase amount) will not qualify for the budget plan promotional interest.